The frame of your new Freego electric bike is guaranteed for 4 years from the date of purchase
Other main cycle parts that are not classed as perishables have a warranty of 1 year
The 17.5 amp Lithium Polymer batteries have a warranty of 2 Years
The 10 amp Lithium Ion Batteries have a 1 year Warranty period
Brake blocks/pads, tyres,lights and cabvles are classed as perishables and should be obtained from your local bike shop
Our Guarantee …
It’s simple …
If during the first 12 months your FreeGo electric bike malfunctions and cannot be repaired within 5 working days by the original supplying Dealer, it will be replaced with a new electric bike.
This guarantee, unique to FreeGo Electric Bikes, demonstrates the confidence in our products and is available to the original purchaser and cannot be transferred. The 5 days is 5 days at your FreeGo Dealer not including carriage.
This is in addition to the 12 Months warranty on the parts and 4 years on the frame
When they are collected from the Local FreeGo Dealer, they are tested and ready for use immediately, ensuring you, our customers, are totally satisfied.